Last Updated: 05/09/2026

Thank you for shopping with The Blush. We aim to provide a smooth and reliable shopping experience. Please read our shipping, cancellation, and return policy carefully before placing your order.

1. Shipping Policy

We offer delivery services across our available serviceable locations in India.

Shipping Charges

• A flat shipping fee of ₹100 will be applicable on orders with a total order value below ₹5,000.
• Free shipping will be provided on orders with a total order value of ₹5,000 or above.
• The applicable shipping charge, if any, will be displayed during checkout before you complete your purchase.

Order Processing

Orders are generally processed after successful confirmation of the order and payment.

Processing and delivery times may vary depending on the delivery location, product availability, courier service, weekends, public holidays, and other circumstances beyond our control.

Once your order has been dispatched, tracking details may be provided to you through your registered email address or phone number, where applicable.

2. Order Cancellation Policy

If you wish to cancel your order, you must submit the cancellation request within 24 hours of placing the order.

Cancellation Conditions

• Cancellation requests received within 24 hours of placing the order may be accepted, subject to the order’s processing or dispatch status.
• Once the 24-hour cancellation period has expired, the order will generally not be eligible for cancellation.
• Orders that have already been processed, packed, or dispatched may not be cancellable even if the request is made within the 24-hour period.
• If an eligible cancellation is approved, the refund, where applicable, will be processed according to the original payment method and applicable payment-processing timelines.

3. Return Policy

Our products are generally not eligible for return simply because the customer has changed their mind or no longer wishes to keep the product.

Customers are therefore requested to carefully review the product details, specifications, size, quantity, and other information before placing an order.

24-Hour Cancellation Window

If you no longer wish to purchase an item, you must cancel the order within 24 hours of placing the order.

After the 24-hour cancellation period, the order will generally not be eligible for cancellation or return on the basis of a change of mind.

Damaged, Wrong, or Defective Products

If you receive a product that is:

• Damaged during delivery
• Incorrect or different from the product ordered
• Defective or materially not as described

please contact us as soon as possible after delivery with your order number and relevant photographs/videos.

Such cases will be reviewed individually and, where applicable, we may provide a replacement, return, refund, or other appropriate resolution in accordance with our policy and applicable law.

4. Refund Policy

Where a refund is approved, it will generally be processed through the original payment method used for the order.

The time taken for the refund to reflect in your account may depend on your bank, card issuer, UPI provider, payment gateway, or other financial institution.

Shipping charges, where applicable, may not be refundable unless the return/refund is approved due to an issue attributable to us or otherwise required under applicable law.

5. How to Request Cancellation or Report an Issue

To request an order cancellation or report a problem with a delivered product, please contact us using the details below:

Email: info@theblushhandloom.in
Phone: +91 94387 81429
Business Name: The Blush

Please include:

• Order Number
• Customer Name
• Registered Email/Phone Number
• Reason for cancellation/return request
• Photographs or videos, where applicable

6. Important Information

We reserve the right to review each cancellation, return, replacement, and refund request individually.

This policy does not limit any rights or remedies available to consumers under applicable Indian laws. The Consumer Protection (E-Commerce) Rules, 2020 require e-commerce businesses to clearly provide information relating to return, refund, exchange, delivery/shipment and grievance redressal.

By placing an order on our website, you acknowledge that you have read and understood this Shipping & Return Policy.